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Welcome to the ICSMRO.com website (the "Site"), the official website of the Inter-City Supply Co, Inc and its affiliated and subsidiary companies (collectively "Inter-City Supply"). Inter-City Supply encourages you to read carefully these Terms and Conditions of Use and our Privacy and Security Policy (collectively "Terms") before using or registering on the Site. These Terms describe the legal relationship between you (an individual, representing yourself, or if applicable, acting as legal representative for a company or other legal entity) ("you" or "your") and Inter-City Supply Co, Inc. Inter-City provides web-based services and information to you subject to these Terms.

By accessing, browsing and/or otherwise using the Site, you, your agents and authorized representatives are indicating that you have read and agree to follow and be bound by these Terms. Please read these Terms. If you do not agree to these Terms, do not access the Site.

Although Inter-City may attempt to notify you when some changes are made to these Terms, we may modify these Terms at any time and from time to time in our sole discretion without notice to you. You should periodically review these Terms carefully in order to make sure that you are aware of the most current terms and conditions for the use of the Site because any use or viewing of the Site by you after any change to these Terms, whether or not you have reviewed the amended Terms, constitutes your acceptance of these Terms as changed. These Terms as amended from time to time shall remain in full force and effect anytime you use or access the Inter-City Site.

The current version of these Terms is May 1, 2015. These Terms apply to your access to and use of this Site.

You must be at least 13 years of age to use the Site and/or any related services provided on the Site. If you are between the ages of 13 and 18, you may use the Site and services with the consent and involvement of your parent or legal guardian. By accessing, browsing and/or otherwise using the Site, you represent and warrant: (i) that you are at least 18 years of age or (ii) that, as parent or guardian, you agree to these Terms and Conditions of Use and Inter-City Privacy and Security Policy and authorize your child who is between the age of 13 and 18 to use the Site and related, subject to your responsibility for their conduct.

A. Use of the Site

  1. General

This Site may contain certain proprietary notices and intellectual property information, the terms of which must be observed. Information on the Site may contain technical inaccuracies or typographical errors. Information, including store-based pricing, advertising and marketing materials, product pricing and availability, may be changed or updated at Inter-City Supply's discretion without notice.

  1. Information You Submit.

All information you submit to us shall be true, accurate and complete. No information or material provided to Inter-City by you, or an agent working on your behalf, may (i) contain vulgar, obscene, threatening, or otherwise unlawful language or material; (ii) reasonably under the circumstances might be deemed threatening, abusive, harassing, tortuous, vulgar, hateful, or racially, ethnically, or otherwise offensive or discriminatory; (iii) be tortuous, defamatory, libelous, invasive of another person’s privacy, or violate another person’s publicity rights; (iv) bear any false, disguised, or misleading origin; or (v) be confidential and you do not have a right to disclose. By sending content, information or material, you grant Inter-City an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and/or distribute materials or information, and you represent and warrant that you own or otherwise control all of the rights to such information or materials and that Inter-city is free to use ideas, concepts, know-how or techniques that you send us without any compensation or acknowledgment.

  1. Conduct.

As a condition of use of the Site, you represent and warrant that you shall not use the Site for any purpose that is unlawful or prohibited by these Terms. You agree to abide by all applicable local, state, national and international laws and regulations and you shall be solely responsible and liable for all acts or omissions that occur while you access the Site. By ways of example, and not as a limitation, you agree:

  • Not to transmit or upload any material to the Site that contains viruses, horses, worms, time bombs, or any other harmful or deleterious programs;
  • Not to interfere with or disrupt the Site networks or servers;
  • Not to delete any legal notices, disclaimers or proprietary notices
  • Not to misrepresent your identity or credit information;
  • Not to attempt to gain unauthorized access to the Site, other accounts, computer systems or networks connected to the Site, through password misuse, mining or any other means; and
  • Not to interfere with Inter-City Supply or another authorized party's use and enjoyment of the Site.
  1. Links to Other Web Sites.

This Site may contain links to other websites to help customers learn more about the products available at Inter-City. Inter-City is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Inter-City of the subject website or any association with its operators. Inter-City does not have control over, and is in no manner responsible or liable for, the availability, accuracy and content of the websites to which this Site is linked. Inter-City makes no representations whatsoever about any other site you may access through this Site. Any concerns regarding any product or service offered by a website to which this Site is linked or the link itself should be directed to the operator of that specific website and not to Inter-City.

  1. Monitoring of Site.

Inter-City has no obligation to monitor use of the Site or retain the content of any of the sessions on the Site. However, Inter-City reserves the right at all times to monitor, review, retain and/or disclose any information necessary to satisfy any applicable law, regulation, legal process, governmental request or the business needs of Inter-City.

  1. Copyright and Intellectual Property Ownership.

Inter-City is the sole and exclusive owner of all intellectual property rights in and to all aspects of the Site including, without limitation, any related patents, copyrights, trade secrets, trade names, trademarks, service marks, goodwill, moral rights, and any other intellectual property or proprietary rights or intangible assets recognized under any laws or international conventions. Inter-City may modify, disable, or delete the Site, its functions and/or Site content at any time and for any reason without prior notice.

  1. Limited License to Use Materials Provided on the Site.

Inter-City Supply grants you a limited license to use the materials made available on the Site only for your personal use. The materials on the Site shall not be used for any commercial purposes whatsoever. You acknowledge that any copies or derivative works created from the materials on the Site shall be the sole and exclusive property of Inter-City Supply. Inter-City Supply, in its sole discretion, may revoke this license at any time without prior notice to you and without liability.

  1. Right to Download.

You may only download content displayed on the Site for non-commercial, personal use provided you also retain all copyright, trademark and other proprietary notices, symbols and/or indicating marks contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media.

  1. Copyright Infringement Notice.

Pursuant to Title 17, United States Code, §512(c)(2), notifications of claimed copyright infringement must be sent to Inter-City's Designated Agent. Inter-City's Designated Agent's email is: intercity@ameritech.net.

     10. Termination of Use.

Inter-City may, in its sole discretion, terminate your account or your use of the Site at anytime without liability. You are personally liable for any orders that you place or charges that you incur prior to termination.

      11. Disclaimer.

You assume all responsibility and risk for the use of this Site and the Internet generally. This Site is provided by Inter-City on an "AS IS" basis. Inter-City makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, or products included on this Site, to the fullest extent permissible by applicable law. Inter-City disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement of intellectual property rights or other proprietary rights, and freedom from errors, viruses, bugs, or other harmful components. Inter-City will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to direct, indirect, special, incidental, punitive, consequential damages or damages resulting from loss of use, data, or profits, or business interruption arising out of or in any way connected with the use of the Site, and delays on the Site, or the inability to use the Site, any portion thereof, or any hyperlinked website, whether based on contract, tort, negligence, strict liability or otherwise, even if Inter-City has been advised of the possibility of such damages.

        12.Limitation of Liability.

IN NO EVENT SHALL INTER-CITY OR ANY OF ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDEMNITY, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM OR IN ANY WAY RELATED TO THE ITEMS SOLD THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, SALES OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, EVEN IF INTER-CITY OR ITS RESPECTIVE REPRESENTATIVES OR SUCH INDIVIDUALS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. ALL TRIALS BY JURY AND ANY LIABILITY OF INTER-CITY FOR INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARE WAIVED.

        13. Indemnification.

You shall indemnify, defend and hold Inter-City and its officers, directors, employees, shareholders, members or agents harmless from all damages, liabilities and expenses (and all legal costs including attorneys' fees, court costs, expenses and settlements resulting from any action or claim) arising out of, connected with or resulting from any violation of these Terms by you or your use of the Site or information provided by you to the Site.

        14. Employment.

Inter-City makes employment and related information available through this Site. Inter-City is an equal opportunity employer. Inter-City provides equal employment opportunities to qualified persons without regard to race, color, religion, sex, sexual preference, national origin, age, veteran status, or disability.

B. Products Offered by Intercity Supply Company.

  1. Information.

Unless indicated otherwise, most products and services featured on the Site are available directly from or through Inter-City. Inter-City has made a conscientious effort to display and describe its products and services on the Site accurately so that you can get a good idea of their design and use, and of the services offered. Furthermore, Inter-City is constantly improving its products, product information and services.

  1. Warranties.

Most products and product options displayed on the Site are available, but in some cases, certain products, product options or other merchandise displayed for sale on the Site may not be immediately available for order. Further product details, including specifications, images, colors, prices and features thereof, may not be an accurate representation of the actual product. All configurations and information generated on the Site are subject to change without notice. Inter-City reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. All information of any sort related to the products offered on the Site should be independently confirmed and verified by you when you place your order with an authorized Inter-City representative or agent.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE USER SHOULD NOT RELY ON ANY DIMENSION, SPECIFICATION OR INSTALLATION INFORMATION PROVIDED ON THE SITE, AS SUCH INFORMATION MAY BE INACCURATE, INCOMPLETE, OUTDATED AND/OR NOT APPLICABLE TO YOUR PARTICULAR SITUATION. INTER-CITY SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR THE ACCURACY OF ANY SUCH INFORMATION, AND YOU, THE USER, ASSUME THE SOLE RISK OF ANY USE AND/OR RELIANCE THEREON.

YOU ACKNOWLEDGE THAT ANY ITEMS ADVERTISED ON THE SITE AND/OR SOLD BY INTER-CITY ARE ACCEPTED "AS IS, WHERE IS, AND WITH ALL FAULTS." INTER-CITY MAKES NO (AND INTER-CITY EXPRESSLY DISCLAIMS ANY) EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND OR NATURE WHATSOEVER OTHER THAN TITLE WITH RESPECT TO THE ITEM INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY THAT THE ITEM IS MERCHANTABLE, FIT FOR ANY PARTICULAR PURPOSE OR NON-INFRINGING. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, INTER-CITY DISCLAIMS AND YOU HEREBY WAIVE, ALL OTHER WARRANTIES, GUARANTEES OR LIABILITIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO (i) ANY IMPLIED WARRANTY ARISING FROM A COURSE OF PERFORMANCE OR DEALING OR USAGE OF TRADE (ii) ANY WARRANTY AS TO THE CONDITION, DESIGN SUITABILITY, OPERATION, QUALITY OF WORKMANSHIP OR MATERIALS, OR HISTORY OR LEVEL OF USE, MAINTENANCE, SERVICE OR REPAIR, OF THE ITEM, OR (iii) ANY WARRANTY AS TO THE USE, CONDITION (INCLUDING, WITHOUT LIMITATION, THE ABSENCE THEREFROM OF LATENT, INHERENT OR OTHER DEFECTS, WHETHER OR NOT DISCOVERABLE), QUALITY, DESCRIPTION OR SPECIFICATIONS OF THE ITEM.

  1. Manufacturer's Warranty.

Products and services are the responsibility of the manufacturer or provider of those services and are covered by the warranties offered by such manufacturers or service providers. Please reference the warranty information included with the products or services for information on how to make contact to process all warranty claims. For information on manufacturer's warranties, please contact the Customer Solutions Center as provided in Section F.

  1. OSHA Hazardous Substance.

Safety Data Sheets (SDS) for OSHA-defined hazardous substances are prepared and supplied by manufacturers and available by contacting Infotrac at 1-800-535-5053. While Inter-City believes the information and recommendations contained on the SDS to be accurate, Inter-City makes no warranties with respect to the accuracy of the information or the suitability of the recommendations. You are solely responsible for any reliance on or use of any information, and for use or application of any product. Inter-city disclaims any and all liability to any user.

  1. Extended Purchase Protection Plus Plan.

Inter-City does not offer, through a third party organization, any extended product protection plan. 

  1. Product Ratings & Reviews.

The Inter-City Ratings and Reviews feature allows you to rate products (using a 1-5 star system) and/or write a product review based on your personal experience with that product. Reviews and Ratings are screened and filtered for profanity, violence, illegal activities or inappropriate material. Approved product ratings and reviews are posted on the product detail page of the product it is referencing. Product ratings and reviews should be made only by individuals who have actual experience with the product. Inter-City Supply employees, vendors, board members, investors and any other individual with a vested interest in Inter-City Supply are strongly discouraged from submissions. Approved ratings and reviews will remain visible on the Site product page as long as the product is presented online. Inter-City Supply does not endorse any ratings provided on the Site. For more information about product reviews and ratings, please send an email with your name and a contact number to intercity@ameritech.net.

C. Placing Orders on the Site.

You may place an order for the purchase of merchandise on this Site. All purchases are subject to the Terms and Conditions of Use, including the following:

  1. Order Limitations.

Receiving a web order confirmation via e-mail or an online ordering confirmation does not guarantee the acceptance of an order by Inter-City. Inter-City may, at its own discretion, limit or cancel items or quantities purchased per person, per household or per order. Inter-City also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail, phone and/or billing address provided at the time the order was made. Inter-City reserves the right to limit or prohibit sales to dealers.Inter-City reserves the right to discontinue the sale of any product listed on the Site at any time without notice. You acknowledge that there may be a period of time after an order has been submitted where the ordered product becomes unavailable. If a product is not in stock or is otherwise unavailable for shipment following completion of the ordering process, you will be contacted to discuss the cancellation of your order under such circumstances; you agree that we may cancel your order before or after completion of the order process. Rarely, you may receive a shipping confirmation from us, but the product is no longer available. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability. In the event that Inter-city cancels an order after a shipping confirmation has been sent to you, Inter-City will refund all fees paid by you for the canceled products.

  1. Ship-To-Store Order.

A Ship-To-Store order is shipped from our E-Commerce Fulfillment Centers to any Inter-City/enrollment for pick-up by the customer or a customer designee. Orders ship from our E-Commerce Fulfillment Centers within 2 business days of the order confirmation; however, such shipping times are projected estimates and are in no way guaranteed. An adult (18 years of age or older) designated on your order as the pickup person must be the person picking up the order. Orders not claimed within 45 days will be canceled and a credit will be issued to the original tender type (see applicable section for refund policies and procedures).

  1. Photo ID.

We require your signature and a government issued photo ID to pick up any Ship-To-Store order.

  1. Restocking Fee.

Inter-City reserves the right to charge up to a 10% restocking fee for any order unclaimed after 45 days of the order date or any oversize, freight delivered order returned for convenience.

  1. Product Substitution.

Products (and country of origin) may be substituted and may not always exactly match catalog descriptions and/or images.

  1. Availability.

Certain products may not be available for sale in all areas. Please Product Suitability below.

  1. Terms of Sale.

Inter-City's acceptance of any order is subject to your assent to all of the terms and conditions set forth in Inter-City's acknowledgment, and your assent to these Terms shall be presumed from your receipt of Inter-City's acknowledgment, or from your acceptance of all or any part of the goods or services ordered. No addition or modification of these Terms shall be binding upon Inter-City unless agreed to by Inter-city in writing. If a purchase order or other correspondence contains terms or conditions contrary to these Terms or any terms and conditions contained in Inter-City's acknowledgment, Inter-City's acceptance of any order shall not be construed as assent to any additional terms and conditions, nor will that constitute a waiver by Inter-City of any of the terms and conditions contained in Inter-City's acknowledgment.

  1. Product Suitability.

Many states and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from those in neighboring areas. While Inter-City attempts to ensure that its products comply with such codes, it cannot guarantee compliance (whether purchases are made at the Store or on this Site), and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application, national and local codes and regulations to be sure that the product, installation and use will comply with them.

  1. Materials of Trade.

You represent that if you are purchasing goods as their "materials of trade" as defined in the Hazardous Materials Regulations in Title 49 of the Code of Federal Regulations, that the goods will be used in direct support of your business, which is not transportation, and that such goods shall not be resold or transported in a vehicle other than one owned by the Customer.

     10. Shipping ORM-D Material/Products.

A package labeled as ORM-D material is defined as a material, such as a consumer commodity, which presents a limited hazard during transportation due to its form, quantity and packaging. ORM-D specified material/products must be shipped via ground transportation. Packages containing ORM-D material/products will be clearly identified with an external “blue” ORM-D circular label and at least 2 directional labels. If you need to return a product in an order whose package was labeled with an ORM-D blue label and directional arrows you must contact Inter-City at 773.731.8007 or intercity@ameritech.net prior to returning the items for additional instructions. Shipping of ORM-D Material/Products is regulated by the Department of Transportation (DOT).

     11. Shipping via Common Carrier Freight Truck (LTL).

Heavy or oversized items/orders cannot be shipped via a small package freight carrier, therefore will be converted to ship over the road via a common carrier freight trailer truck. For any questions please contact Inter-City at 773.731.8007 or intercity@ameritech.net.

     12. Pricing.

Product prices offered on this Site may vary from other advertised prices due to varying conditions in different geographic markets and areas. 

     13. Best Price Guarantee.

Inter-City will match any competitor’s advertised price on any identical store stocked item. The Inter-City “Price Match Guarantee” does not apply to Special Order items, Clearance items or online offers & pricing. Talk to an Inter-City account manager or contact Inter-City at 773.731.8007 or email Intercity@ameritech.net for details.

Prices may and will vary between the Site and other means of price conveyance.The prices are not guaranteed to be matched at the time of purchase. The prices displayed on the Site are quoted in U.S. dollars and are valid and effective only within the United States. Inter-City does not guarantee or provide any warranty regarding the stability or accuracy of any currency exchange rates. Prices shown on the Site do not include any shipping and handling or sales taxes, and if applicable to the order, will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

     14. Sales Tax Policy.

Because Inter-City does business throughout the United States and collects and remits sales tax as required by law, the Site also collects and remits sales tax as appropriate. If you have tax- exempt status, please contact Inter-City directly, or contact us in any manner specified in Section F. At this time, tax-exempt sales (for individuals or products) are not available on this Site or by any of the Inter-City customer solutions functions. The only means of tax-exempt sales is for you to contact Inter-City and complete the tax-exempt forms.

     15. Paying for Your Order

You may pay for your orders with a major credit card issued in the United States of America. Currently,Inter-City accepts Visa®and  MasterCard®. Credit cards are charged at the time the order is submitted and are refunded via that same credit card in the event of an item or order cancellation or return. Please contact your credit card provider for more information. Also, please note that the total purchase price of your order will be charged to your credit card at the time your order is placed and could remain reserved for a total of up to 7 business days (depending on your banking institution’s policies), even if your order is canceled.

     16. Online Coupons and Promotion Codes

Online promotions and coupons, online, during the dates specified. Please read the promotion or coupon details carefully for terms of use. Limit one coupon and transaction per person. Not valid with any other coupons, discounts, volume discounts or special orders. Do not apply to past purchases, tax, or any applicable shipping. Enter promo code in shopping cart to receive discount for online purchases. Other exclusions may apply to any promotion or coupon. See coupon for details.

     17. Using Gift Cards.

Gift Cards, like credit cards, are debited at the time an order is placed. Gift Cards will automatically be redeemed to purchase totals up to the total purchase amount (including tax and any applicable shipping). In the event the total purchase amount exceeds the value of the Gift Card, you will be required to use a credit card to pay the difference. Any amount charged to a credit card will be treated as set forth above. In the event of a return (complete or partial) of an order using a Gift Card, the returned amount will first be credited to the Gift Card. Inter-city may, for gift card services, use a third party service provider whose terms and conditions and privacy policy may also apply.

     18. Shipping.

Online orders may be shipped to your home, business or may be reserved for customer pick-up. Orders ship on normal business days, which are Monday through Friday, excluding government recognized holidays. Weekend shipment of orders is not currently available. For our Express service (e. g. 2-Day or next business day arrival), your order must be completed before Noon Central Time Monday through Friday in order for it to ship the same day (subject to available inventory). Items not allowed by law to be shipped by air freight will automatically be converted to standard shipping for delivery. Orders requesting standard shipping methods will typically ship within 2 business days. Orders usually arrive at the “ship to” destination within 5-7 business days. Actual shipping time for standard service is based on final destination.

Free shipping is included with orders of Two Hundred-Fifty 00/00 ($250.00) USD, or more, for delivery within the Continental United States.The Standard Shipping option includes the use of the UPS SurePost shipping method. Standard shipping of most packages whose total weight is equal to or less than 10 lbs. and less than 130 inches in length, width and height combined will be shipped via UPS SurePost shipping method. With UPS SurePost standard shipping, your order is delivered by UPS to the closest United States Postal Service (USPS) Center of the ship to address and delivered to the final shipping address destination via the United States Postal Service (USPS). In cases where UPS SurePost is used to ship your order, the UPS tracking number will continue to provide tracking details from the United States Postal Service (USPS) Center drop-off location to the final “ship to” destination. UPS SurePost packages will be delivered to the door of the ship to address in most cases, but can also be delivered in the mailbox of the ship to location.

Inter-City offers shipping to all United States addresses excluding Alaska and Hawaii. We do not currently ship orders outside the United States. We do not ship orders to APO/FPO addresses or P.O. boxes. Inter-City does not offer gift packaging. Order information such as a billing or shipping address that is inaccurate or incomplete may result in delays. Products cannot be shipped to incomplete addresses. Inter-City is not liable for late or lost deliveries. Subject to our Return Policy, please contact the carrier to resolve any credit or adjustments related to delivery failures or delays. Except in cases where the return is the result of an order processing error or the item arrives damaged or defective, original shipping charges are non-refundable and return shipping fees are the responsibility of the customer. Please report items that are damaged or missing within 10 days of delivery.

Applicable shipping costs are calculated based on the actual weight, dimensions and destination of your order.

We use shipping tables provided by UPS, USPS and our over-the-road common freight carrier partners to calculate the shipping cost charged to your order. Your order will be shipped from our fulfillment warehouse located in Chicago, IL or any one of our Drop Ship Vendor Partner locations. The final shipping cost is calculated during the checkout process, once the shipping destination is entered.

     19. Truck Deliveries

Common carrier freight truck deliveries require a person 18 years of age or older to be present to inspect and sign for the delivery of the order. Items delivered via common carrier freight will be delivered to the residence or business on a ground level to an exterior threshold only. Please note any road conditions when placing the customer order in the comments section that may impact the carrier including but not limited to: a road or driveway with a steep grade, gravel or dirt road or driveway, a gated driveway or community, any road or driveway that is too narrow, or a dead end street. Common carrier freight trucks are normally larger than a typical small package freight carrier truck, and therefore do not have the same maneuverability.

     20. Risk of Loss

All items and products purchased from this Site are made pursuant to a shipment contract provided by a small package delivery carrier or common carrier for LTL shipments NOTE: The risk of loss and title for all products passes to the customer upon Inter-City's delivery to the carrier, whether Inter-City pays for the freight charges or the freight charges are paid for by the customer. All claims for lost or damaged shipments should be directed to the appropriate shipment carrier initially, subject to the return policy in Section D below.

     21.Order Status.

It's easy to check your order status on-line. You can track your order once it has shipped by visiting your online account. Orders shipping via over the road common carrier will only display the tracking number in your online account, since deliveries are actually scheduled with the customer. For every order that includes your actual e-mail address, Inter-City will send a shipping confirmation e-mail with an order tracking number included. If there is a problem with your order, please contact us using the contact information in Section E, so we can promptly resolve the issue.

     22. No Assignment.

You shall not assign any order or any interest therein without the prior written consent of Inter-City . Any actual or attempted assignment without Inter-City's prior written consent shall entitle Inter-city to cancel such order upon notice to customer.

     23. Compliance with Import/Export Laws.

You represent, warrant, and covenant that the items purchased pursuant to these Terms will not be exported, re-exported, or transferred outside the United States or to any foreign persons unless under full compliance with any law or directive of the United States or the United Nations Security Council, including without limitation, the Trading With the Enemy Act, 50 Section 2401 et seq.; the Export Administration Regulations, 15 C.F.R. Section 768 et seq.; the Arms Export Control Act of 1976, 22 U.S.C. Section 2751 et seq.; and the International Traffic in Arms Regulations, 22 C.F.R. 120-128 and 130 promulgated there under; nor shall You violate or permit the violation of such laws. You further represent, warrant, and covenant that any necessary United States Government export license or other authorization has or will be obtained before exporting, re-exporting, or transferring the items under these Terms outside the United States or to any foreign persons. You acknowledge that exporting, re- exporting, or transferring the items under these Terms to foreign persons is subject to the above regulations regardless if the export occurs in the United States or abroad. You shall defend, indemnify and hold Inter-city harmless to the full extent of any claims, demands, losses, damages, cost, lost profits, fines, penalties, attorneys' and other professional fees and court costs, and all other expenses arising from your failure to comply with this clause, or the stated statutes and regulations, as they exist now or may be amended from time to time.

D. Inter-City Supply Company Return Policy

Not satisfied with your purchase and need to return it? No problem! Our ultimate goal is to make your return experience as quick and easy as possible. Your satisfaction is guaranteed, and we are committed to doing whatever it takes to ensure you enjoy your purchase and your experience with Inter-City. Shopping and returning is easy with Inter-City. Most online purchases can be returned by prior arrangement by calling Inter-City at 773.731.8007. If it is more convenient for you, come on in, please feel free to do so.

For detailed information about our Return policy, go to Inter-City Supply Company Return Policy.

E. Contact Inter-City Supply.

If you have any questions about these Terms or need to contact us for any reason identified herein, you may:

  1. Send us a message.

Email: intercity@ameritech.net

  1. Call 773.731.8007

Monday through Friday from 9:00 a.m. – 5:00 p.m. CST.  Closed Christmas Day, New Year's Day and Thanksgiving. If you record a message, please include the following information and we will respond within 1 business day:

  • Name
  • Daytime telephone number (area code first)
  • Evening telephone number (area code first)
  • Order number
  • Order date
  • Reason for your call
  1. Send your request by mail to,

Inter-City Supply Co, Inc,  8830 S Dobson Ave, Chicago, IL 60619, and Attn: Customer Solutions Center. Please be sure to include the following information:

  • Name
  • Return address
  • E-Mail address if available
  • Telephone number (area code first)
  • Order number
  • Order date
  • Reason for your correspondence

We want your experience at the Site to be as satisfying as possible. The ordering and contact information listed above will provide answers to most of your questions. If you have others, please let us know.

F. Contact Inter-City Customer Solutions.

For inquiries related to your Inter-City refund, please call 773.731.8007 or email intercity@ameritech.net.

Miscellaneous

     1.Force Majeure.

Inter-City shall not be liable for delay or failure in any of its performance hereunder or a failure of the Site due to causes beyond its reasonable control, including, but not limited to, an act of God, war, terrorism, natural disaster, governmental regulations, communication or utility failures or the failures or acts of third parties.

  1. Jurisdiction and Governing Law.

These Terms shall be construed, governed and enforced under the laws of the United States and the State of Illinois (without regard to rules governing conflict of laws). You agree that venue for all actions, relating in any manner to these Terms, shall be in a federal or state court of competent jurisdiction located in Cook County, Illinois. Each party hereby consents and submits to the in personam jurisdiction of such courts, and to the extent permitted by law, hereby consents that all services of process may be made by any nationally recognized overnight courier, or by certified or registered mail, postage prepaid and return receipt requested. Each party waives any objection based on forum non conveniences and waives any objection to venue of any action instituted hereunder to the extent that an action is brought in the courts identified above. Each party agrees that a final judgment in any such action shall be conclusive and may be enforced in any other jurisdiction in any manner provided by law.

  1. Cautionary Statement Regarding Forward-Looking Language.

Statements made on this Site may include "forward-looking statements," as such are provided for by the Private Securities Litigation Reform Act of 1995 (the "Act"). All statements other than those reciting historic fact are statements that could be "forward-looking statements" under the Act. Such forward-looking statements may be found in, among other places, the discussions, presentations, or comments from management regarding Inter-City Supply future operations and performance; proposed new locations, products, services, or developments; conditions or performance of the domestic economy; and any statement of an assumption underlying any of the foregoing.

  1. Severability.

If any provision hereof is declared invalid by a court of competent jurisdiction, such provision shall be ineffective only to the extent of such invalidity, so that the remainder of that provision and all remaining provisions of these Terms will continue in full force and effect.

     5. Disclaimer

Inter-City believes that the expectations, opinions, projections, and comments reflected in its forward-looking statements are reasonable but can give no assurance that such statements will prove to be correct. Potential risks, uncertainties, and other factors could materially affect Inter-City's ability to achieve the results expressed or implied by such forward-looking statements including, but not limited to, changes in general economic conditions such as interest rate and currency fluctuations, rising gas prices, and other factors which can negatively affect customers, as well as Inter-City's ability to respond to changing economic conditions.

  1. Waiver.

No waiver of any breach of a provision of these Terms shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provision hereof and no waiver shall be effective unless made in writing.

  1. Modifications.

Inter-City may modify these Terms at any time, at its discretion, and modifications are effective upon being posted on the Site. You are responsible for reviewing these Terms to ensure that you are aware of any changes made to the Terms.

Content of the Site is © Inter-City Supply Co, Inc., 2015, All Rights Reserved. All text, images, graphics, animation, videos, music and other materials on the Site are subject to the copyright and other intellectual property rights of Inter-City Supply Co, Inc. These materials may not be reproduced, distributed, modified or reposted to other websites without the express written permission of Inter-City Supply Co, Inc., or its affiliates.

The registered trademarks of Inter-City Supply Co, Inc., and its subsidiaries, affiliates or licencors include, without limitation: Inter-City Supply Co, Inc.. Such marks may be used only with the prior written permission of Inter-City Supply Co, Inc.. All other trademarks not owned by Inter-City Supply Co, Inc. are the property of their respective owners.