We ship to customers locally, nationally, and internationally. However, some products are subject to restrictions and therefore cannot be shipped to certain international destinations.
Free shipping is included with orders of Two Hundred-Fifty 00/00 ($250.00) USD, or more, for delivery within the Continental United States. Shipping rates for non-qualifying orders are weight and destination-based. Item weight is indicated on the detail page of each item. Note, it is the express policy of our shipping company partners to round all shipping weights up to the next full pound.
At the time your order is placed, we will provide you with an estimated shipping and delivery date. The exact delivery time and date will depend upon the availability of the items ordered, and the schedule and ability of the best available shipping agent.
It's easy to check your order status on-line. You can track your order once it has shipped by visiting your online account. Orders shipping via over the road common carrier will only display the tracking number in your online account, since deliveries are actually scheduled with the customer. For every order that includes your actual e-mail address, Inter-City will send a shipping confirmation e-mail with an order tracking number included. If there is a problem with your order, please contact us using the contact information in Section F, so we can promptly resolve the issue.